Privacy policy

Your Privacy Matters: Transparency, Security, and Trust at the Heart of Our Services.

Welcome to Jaldi Pay. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app, website, and related services (collectively, the “Services”).

By using Jaldi Pay, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

Information We Collect

We may collect the following types of information to provide you with our Services:

• Personal Information:
  • Name, email address, phone number, date of birth, and address.
  • Government-issued identification documents for KYC compliance.
  • Transaction details, including payment amounts, merchant information, and timestamps.
  • Device information such as IP address, operating system, browser type, and app usage statistics.
  • Location information to enhance security and offer location-based services.

How We Use Your Information

We use your information for the following purposes:

• To verify your identity and complete KYC requirements.
• To process transactions and provide smooth financial services.
• To ensure the security of your account and detect fraudulent activity.
• To enhance and personalize your experience with Jaldi Pay.
• To comply with legal and regulatory obligations.

Sharing of Information

We do not sell or share your personal information with third parties, except as necessary to provide our Services or meet legal obligations.

We may share information with:

• Payment processors, banks, and financial institutions to complete transactions.
• Regulatory authorities or government agencies as required by law.
• Service providers who help us deliver and improve our Services.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. These include:

• Encryption of sensitive data.
• Regular security audits and compliance checks.
• Access controls to limit data exposure to authorized personnel only.

Despite our best efforts, no security measures are entirely foolproof. Users are encouraged to secure their accounts by safeguarding their login credentials.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, improve our Services, and analyze usage trends. You can manage cookie preferences through your device settings.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data, subject to legal and regulatory requirements.

To exercise these rights, please contact us at the email address provided below.

Children’s Privacy

Jaldi Pay is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Users will be notified of significant changes through the app or website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@jaldiapp.com

By using Jaldi Pay, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described herein.